As we know it, at least!

As of Thursday 8th Feb 2007 customers of Citrus Interactive Ltd will be spam free. Revolutionary spam filtering technology has been introduced into our datacenter to protect our web site hosting customers.

With spam at an all time high and with no end in sight,
Citrus Interactive are proud to announce its investment in a revolutionary new system to rid your inbox of spam!

What...

We have invested tens of thousands of dollars into MailFoundry hardware spam filtering servers. These new servers sit infront of our existing mailservers and exist purely to filter spam out of your email before its delivered to your inbox.

How It Works

MailFoundry's MessageIQ scan engine uses a layered approach that maximizes kill rates and minimizes false positives. We do not use any 'scoring' or rating systems for identifying spam - those systems are plagued by high false positive rates and are really only 'guessing' at spam. And when it comes to protecting your message, guessing isn't good enough.

The core layer for threat identification are the spam signature files. Those spam signatures are created and managed by human spam editors who look at spam 24x7x365, and we release new spam updates every 5 minutes to ensure that our customers have the latest rule sets to defeat spam attacks as they happen.

Because our signatures are designed around actual identified spam, the system isn't guessing at identifying incoming email, thus our false positives are the lowest in the industry. Period.

Email Digests

Each day you will be emailed a "digest" to each email address being filtered by the MailFoundry. This digest will contain a list of all the emails which were filtered out by the system (and should contain 100% pure spam). You will be able to release / view any emails which are not spam by clicking a link next to that email in your digest. You will also be able to report those emails as not-spam for future filtering.

You may receive two digests in the same day. This is due to the fact that we will be using multiple MailFoundry servers for added redundancy and load balancing. The digests will contain different emails for you to examine and release as necessary.

Finally...

We know you're all going to love this new filtering, which a select few customers have tested over the past few months with huge success.

keep your eyes peeled for some more exciting announcements and service additions coming very soon!

Citrus Interactive Ltd